Archive for webinars

Quickly

Posted in MadCap, MadCap software, Tech Comm, technical writer, technical writing, webinars with tags , , , , , on January 9, 2009 by Mike

I’ll post a longer blog entry about stuff in general later this weekend, I’m sure, but while I’m thinking about this, I wanted to post.

We’ve added a new webinar. It’s not listed on our website yet, but it will be in the next day or 2.

Planning Topic-based Authoring: Working in a Use Case or Scenario-based Environment

Date: April 9, 2009 9am (Pacific time)

https://www1.gotomeeting.com/register/887293192

In this tools-independent webinar, learn how to identify topics and plan projects in a Use Case or Scenario-based development environment.

Presenter: John Hedtke, JVH Communications

This webinar is a direct result of people asking for it. We have done a webinar about what Topic-based authoring is in the past. And we get a lot of follow-up questions about the specifics of how to plan these projects. I thought another webinar about this exact topic would be very helpful.

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End of the quarter blues

Posted in Flare, MadCap, Madcap flare, MadCap software, Personal, Tech Comm, technical writer, technical writing with tags , , , , , , , , on December 13, 2008 by Mike

I seem to like blogging on Saturday morning, when the animals and Current Husband are sleeping, so I thought I’d post.

The free webinars are filling up nicely. We have the info posted on our website now, so you can go to http://www.madcapsoftware.com/demos/webinars.aspx and sign up there as well, if you like.

We use GoToWebinar and are probably not recording these. I know the time is a problem for people in Asia and that part of the world. If that’s you, send me an email and tell me the names of the webinars you’d like a replay of and I can schedule those just for you all. 6pm for me is about 9am for you all – it’s doable.

And remember, if you want to present a topic, contact me and let’s talk about it. It’s a good line item on your resume and gets your name out. In this economy, anything you can do to stand out is a good thing.

Are you Certified MAD?

Another thing you can do to stand out is be certified, Certified MAD, that is. For $149, a short test, and a small project, you can be Certified MAD in Flare. That lets you use the Certified MAD for Flare logo on your resume, blog, website and other places. Potential employers or clients can call and verify your certification with us.

I like this program a lot. It shows you know what you’re talking about and it’s reasonably priced. I’ve seen these programs before and they were always a lot of money – $1500 or more. We priced this one low because we want to make it affordable for people. It’s a win all the way.

To find out more or to sign up, go to http://madcapsoftware.com/training/certification/.

Want to teach MadCap products?

I’ve been teaching part time for 10 or 11 years. I love teaching because it lets me know I’m doing good things to help people. I’m giving back to the community I love, training people in something I’m passionate about. In a few cases, I’ve been part of changing people’s lives by helping them get the background they needed to start a new career. That’s exciting.

So with that in mind, I’m thinking about starting a program to make our products very available to programs offering Tech Comm classes. If you teach for a program or coordinate a Technical Communication program, contact me at sburton(at)madcapsoftware.com. I’d like to bounce some ideas off you to see if these would work and find out what else you might need.

Finals, finals, everywhere

My students took their finals this week. That means this weekend is one long grading binge until we’re done. Today is grading and tomorrow is putting together the grades and then electronically submitting them.

Bonni isn’t as good in Excel as I am, so I get to put together the grades and submit them. And Sunday is her birthday, so it seems mean to lock her up with a spreadsheet as her birthday gift. Happy Birthday, here’s a spreadsheet.

Vacation, all I ever wanted

I’m taking 2 weeks off around Christmas. I’m cleaning out the garage, my home office, and probably helping a friend who is retiring clean out his office. It’s going to be a cleaning frenzy.

I typically use the last week of the year to clean out the junk and give it away, usually to Goodwill. This year, I’m trying something different.

There is a movement called “Free-cycling”. It’s based around the idea that the more stuff we can keep out of the landfills, the better. So local groups have email lists where you can post what you have to give away or what you are looking for. People respond if they need what you have or they have what you need.

I’ve been watching my local list (found on Yahoo) and I think I’ll be giving away a lot of stuff. I’ve not cleaned the garage in about 5 years, so there’s a lot of stuff that’s perfectly fine, I just don’t want it any more.

In these economic times, this seems a good way to pass on some Good in the world. The stuff will go to people who actually want it for the cost of gas to come get it.

Time to start my day

OK – it’s time to start looking at finals. I can’t put it off any longer. I have piles of sleeping dogs on the floor in my home office, Current Husband sleeping in the next room, I’ve read the ‘Net, posted to my blog, answered emails.

Short of starting laundry, I have no excuse left.

Goings on at MadCap Software

Posted in Blaze, Flare, MadCap, MadCap Blaze, Madcap flare, MadCap software, Tech Comm, technical writing with tags , , , , , , , , , , on December 4, 2008 by Mike

Mike and I are finally home from traveling. Fall is a travel time, with shows all over the place. But we’re both home until probably late March, which is good for our families.

Since we’re home, we have time finally to do things. One of the things I remember from the recession of 2001/02 was that training budgets were cut right out. But training needs remain.

It’s important to stay current, to know what the hot topics in our field are, and what’s coming. If you’re looking for work, it may be even more important to know about the new stuff.

Free webinars

Toward that end, we’ve created a series of free webinars. [Updated: We have VoIP for the webinars now so you don’t have to make a phone call!!!]

Almost all of these webinars are tools independent. You’re not going to get a sales pitch about MadCap products. You’ll get good information about topics that further your knowledge or show you Best Practices, regardless of the tools you’re currently using.

The tools-specific webinar is clearly identified in the title. It won’t be a sales pitch, though. It’s Mike showing you really advanced stuff that probably even I don’t know. But I’m going to learn from the master!

When you click a link below, you will see more information about that specific topic and a sign up form.

Topic Based-authoring: Doing more with less

15 January 2009 9am Pacific

https://www1.gotomeeting.com/register/961665594

In this tool-independent webinar, you learn about topic-based authoring and how it can help you.

Advanced Publishing Techniques in Flare V4 or Blaze V1

29 January 2009 9am Pacific

https://www1.gotomeeting.com/register/812049597

This webinar focuses on producing high quality, high value documents for your customers using Flare V4 or Blaze V1. Learn ways to efficiently assemble and deliver your content.

DITA 101 — Why the Buzz?

5 February 2009 9am Pacific

https://www1.gotomeeting.com/register/598015341

In this tool-independent webinar, Sarah O’Keefe discusses DITA concepts, the business case, and typical scenarios where DITA is used to evaluate whether DITA makes sense for you.

Moving to Topic-based Authoring: Making the Business Case

12 February 2009 9am Pacific

https://www1.gotomeeting.com/register/706899386

In this tool-independent webinar, Bonni Graham explains how to make the business case for topic-based authoring to your management. You know the savings, now you can show your boss!

Planning for Content Reuse: Best Practices for Legacy and New Content

24 February 9am Pacific

https://www1.gotomeeting.com/register/647207434

In this tool-independent webinar, Eddie VanArsdall discusses Best Practices when planning the move to topic-based authoring.

Can your HAT be a Content Management System?

12 March 9am Pacific

https://www1.gotomeeting.com/register/187845873

In this tool-independent webinar, Neil Perlin discusses how you might use the hidden features in your existing HAT tools as a Content Management System.

I hope you’ll come play with us

I really hope to see you on one or more of these. I’m doing support Chat for almost all of them so I’ll see you in the chat if you’re there.

If you have other ideas for webinars, contact me and I’ll see if I can’t add them to the line up. If you would like to present one, contact me and let’s talk your idea through.

Feel free to spread the word.

See you soon!

Start of a new week

Posted in Blaze, Flare, MadCap, Madcap flare, MadCap software, Personal, Tech Comm, technical writing with tags , , , , , , , , on November 30, 2008 by Mike

I hope you had a great Thanksgiving, if you celebrate Thanksgiving. If you are not a celebrant, I still hope Thursday was a good day for you. Current Husband and I had a pleasant time with his family and ate lots of yummy food.

I don’t see my mother-in-law as often as I should, but I think of her. I try to bring her gifts when I do see her. This time, I brought her a crocheted shrug and a crocheted sweater. She seemed to really like them and showed them off to the other female relatives as they arrived.

I crochet in the evenings and on the weekends. It’s a way to force my mind to be quiet and still after a 12+ hour day or a week of 12+ hours days. It’s meditating with a useful result.

A brief tech comm side step

Apparently, the Japanese are crazy about crocheting but were frustrated with the lack of patterns in Japanese. So they came up with a way to show any pattern as a picture.

The most complex pattern can be created as a diagram that shows all the stitches as symbols and how they all go together. You don’t need language to follow the pattern, making the craft available to anyone with the materials. For an example, click here.

Knitting and crocheting are kinesthetic activities, by definition. I’m not a visual learner; I’ve stated that before. But I find the graphic to be very helpful if I’m working on a complex project. I can see how this goes together and what to do next when the words make no sense to me. The best patterns include words and a graphic of the pattern to help “see” what to do if you get lost.

This is a brilliant way to think about the information. How much of the information you are working on could be reduced to a graphic? Are you using graphics as supporting materials for people like me who are not visual learners but would like the visual to help them stay on track when the words make no sense?

If a strongly kinesthetic activity can be reduced to pattern pictures, what can you do to support your users and reduce confusion?

The week ahead

This week I’m planning and scheduling free webinars for January and February. WIth training budgets gone in the economic meltdown, we’re hoping to help by offering tool-independant topics and topics about our products.

I’m thinking about (in no particular order):

Moving to topic-based authoring—the last one had 225 people signed up with 170 attending. Hopefully, there’s still interest out there.

Planning for content reuse—regardless of the tool you use, how do you migrate legacy content? How do you start? What about new content?

Building the business case for topic-based authoring—how to make the case to your boss. How to state the issues in a business way and then show the solution so your boss understands why this is the right move.

What’s new in Flare 4—an overview of new features in Flare 4 that will make your life so much easier.

If you have more ideas for other webinars on topics that interest you, go to my poll at this link.

Virtual is good

If you’re interested in learning more about our products or about tech comm topics (such as the above), I’m always available to do a virtual meeting for STC, AMWA, PMI, QA/Test and other organizations. All you need on your end is an internet-connected computer, speakers, a microphone (so people can ask questions) and a Skype account (or a speaker phone and phone line) and we’re good to go.

This is a great way to get a demo or other topic for your professional group at no real expense and reduce the carbon footprint. I was responsible for finding speakers for 2 STC chapters over about 5 years. It can be really hard to find speakers month after month on topics that interest your members.

Contact me (sburton(at)madcapsoftware.com) and let’s set it up!

Fly away duckings, fly away!

This upcoming week is also the last time we see this crop of baby engineers. The last lecture is Tuesday night and then they go into their finals. I’m never ready to let them go.

We only get 10 weeks with them and we have to let them go, assuming they don’t fail the class. As much as I don’t want to let them go, I also don’t want them to fail, so there we are. Off they go!

We get a whole new crop in January. The U is so happy with what we’re doing with the undergraduate students, they offered us 2 more classes. Starting with this Winter quarter, we’re doing Technical Communication for the Graduate students – a huge honor. Probably starting in Summer 2009, we’re offering User-centered Design, 10 weeks about designing for humans and what that means at every step of the process.

Time to start my day

Time to start my day. I have a pot of soup to make, a house to pick up, lunch with a former student, a dog to take to the U to run off leash, laundry to fold, and other household tasks.