Archive for Free training

Releases everywhere

Posted in DITA, MadCap, MadCap software, Personal, Tech Comm, technical writer, technical writing, webinars with tags , , , , , on February 25, 2009 by Mike

By now you’ve heard MadCap Software released the new versions of Lingo, Mimic, and Capture. Good products, great updates. Our guys worked hard to do great products.

Big picture stuff

I’m not going to tell you all the new stuff here; you can click the links and go to our website and see what’s new. But here’s a fast overview of the stuff I think is cool:

  • Lingo: Imports Word, DITA, RTF, and more source files. So if you’re writing in these formats, you can use Lingo to translate your files.
  • Mimic: MovieSync is a huge deal in Mimic. Here’s how that works.

Let’s say you have a screen movie of a tutorial for creating reports in your product. You have call outs, mouse movements, all that stuff. And then they changed the application – perhaps a new version. With MovieSync, you start the application, open Mimic, and re-record the movie. Open both the old version and the new version in MovieSync. Now you can specify to move some callouts, all the callouts, what frames get what, and so on.

Think of the time you can save by not having to manually re-do each thing you did on each screen. Wow.

  • Capture: Conditions from the Flare or Blaze project are now available in your Capture files. Variable have been available for a while, but now you can conditionalize stuff in your Capture files with the same conditions from your Flare or Blaze projects.

We did a lot more in these products, this list is just the 1 thing I think is a big deal for each product.

No, seriously, they’re tools-neutral

It took 5 webinars but the word is getting out: the MadCap Webinar Series is in fact tools-neutral. Unless we state the webinar is specifically about our products, the webinar may not even mention our products.

So, if you thought you’d like some Technical Communication related training but thought we were doing some clever bait and switch, we’re not. Go sign up at http://www.madcapsoftware.com/demos/webinars.aspx for the ones coming up or to see the ones you’ve missed.

The next one is Neil Perlin talking about Using your HAT as a Content Management System, March 12 at 9am Pacific.

We’re getting 150 to 300 people signed up for these, so go see what you’ve missed!

Personally

Yesterday was my grand daughter’s 4th birthday. She had a tummy thing and spent the day throwing up, so no cupcakes for her. She managed to open the knit sweater and the crochet hat her Nana made and sent.

To see a picture of her looking a little green around the gills but wearing the stuff Nana made, go to here.

Happy Birthday, Tally! May you have a century more, my baby.

I’m cold and tired of rain

Posted in Flare, MadCap, MadCap Blaze, Madcap flare, MadCap software, Personal, Tech Comm, technical writer, technical writing, webinars with tags , , , , , , , , , on February 12, 2009 by Mike

Remember that wonderful warm weather I talked about a few weeks ago? I barely do. It’s been cold and wet for the last 10 days.

OK, So Cal cold but my bones are still cold and I’m tired of wet. I know we need the rain, but I’m still tired of it.

And we have about another week of cold and wet to go, at least.

Free webinars!

The free tech Comm webinars are going well. We did the one about making the Business Case for Moving to Topic-based Authoring today. It went very well and the response has been very good.

We’re consistently getting 150 to 250 people signed up per webinar and I’m so happy. That tells me there is a need for these and people are really interested. I like that. It’s my project and I’m just really delighted with how it’s going.

One person wrote to me today:

…I was delighted at all the extra tips you gave to help persuade Management if one were presenting a use case. I’m just delighted at the spreadsheet and information that you shared with us all…

All good stuff. To find out more about these webinars, sign up, or view the recorded ones, click here.

In the future

We’re going to run a series of 3-5 webinars on CSS. The first few will be product independent, in that they will be about CSS, regardless of the tools you re using. The last one will be an Advanced CSS in Flare or Blaze but you should be able to do this stuff in any CSS-based tool.

We’re thinking of these as a 3-5 hour crash course in CSS. Even if you don’t use our products, I think even the last one or two will be valuable to you because you should be able to hack your current tool in the ways we show you in Flare.

Watch our site for more details. I’m writing the description for the first one in the next day or so.

Happy Valentines Day!

I hope you are doing something fun on Saturday. Current Husband and I are splurging and going to our favorite romantic resturant for dinner.

It’s where our friends took us for dinner after our wedding. We save this place for special evenings, where we hold hands and remember why we like each other so much. I’m really looking forward to it, even if it’s cold and wet, like it’s supposed to be.

Catching up

Posted in MadCap, MadCap software, Personal, Tech Comm, technical writer, technical writing, webinars with tags , , , , , , , , , on February 1, 2009 by Mike

It’s 6:45a on a Sunday morning for me. Current Husband is sleeping, the animals are all asleep, and I’m awake. I’ve been up for an hour and a half, because the old dogs wake me up at 5am to go out. And once I’m awake, I’m up.

In a way, I don’t mind being up so early. I’m home and it’s quiet. I have so little time at home to myself, it’s rather nice.

Other stuff I do

Saturday morning, I taught my first Crochet class at my favorite local yarn store. What does this have to do with Tech Comm you might be asking? Oh, lots.

Friday night, I realized that if I were teaching crochet to people, they needed a thing. So I had to come up with a thing that could be made easily with simple stitches. I could teach the stitches in class and then send them home with the pattern. So I wrote a very simple hat pattern and quickly made a sample to show in class.

In class, I had them start with the simplest stitches and then do those over and over until they were confident. Then we did the next one. And so on, until they had practiced all the stitches they needed to have to make the hat. After 2 hours, I sent them on their way with the pattern.

Coat of many Tech Comm colors

Teaching this crochet class was Tech Comm in action. I identified the:  

  • Audience: Knitters
  • User goal: Learn the basics of crochet
  • Learning attention span: About 2 hours
  • Skills needed for the goal (that fit with the above): 4 stitches
  • Order to teach the stitches: from simplest to more complex, building and reinforcing skills from one stitch to the next
  • Opportunity for reinforcing with self learning: The simple hat pattern

My Tech Comm background was very useful in putting this class together! I had a good time teaching it and several people are now able to crochet. I’ll do another class on Tunisian crochet in March sometime.

It’s fun to get slightly outside my usual life and teach new skills to people. I think that when we stop learning, we spiritually die. It’s why I love our field so much – I learn new stuff every day.

Work, work, work

Work this week was long and busy. We have a new promotion you may want to look at for the month of February. It’s a screaming deal and should help you get noticed if you’re looking for work or think you might be looking for work soon.

We did the second of the webinars this week as well. These are so successful, I’m working with several people and scheduling June and July now. Keep watching our website for more webinars on various Tech Comm topics.

Between the new promotion for Feb and the webinars, your skills should be so up to date, you can’t help but be successful!

The rest of my day

I have a fairly busy day ahead of me. I need to do laundry, meet a former student for lunch, work on the sweater I’m making for my grand daughter, watch Super Bowl and spend time with Current Husband.

Be very good if I could get the oil changed in my car and get it washed, too. That would be a productive day!

Off I go!

We owe you all a big thank you!

Posted in MadCap, MadCap Blaze, Madcap flare, MadCap software, technical writer, technical writing, webinars with tags , , , , , , , , on January 21, 2009 by Mike

For 10 years, Red Herring has been awarding exceptional start up companies who are changing the playing field. MadCap Software has won a Red Herring award! We are in the top 100 companies internationally, which is a huge honor.

Previous winners include Google, Skype, YouTube and others.  To see us listed and learn more, go to http://www.herringevents.com/global08/redherring100.html.

As we were talking about how great this is, we realized that this award is really all about our community of users. Four years ago, we had this idea that we thought might change the world a bit. It must have been a good idea, because many people have joined us.

Without people using our products, we’re not even a good idea.

But because people use our products and love our products, we’re successful. We really do owe it all to our user base.  So thank you!

In other news

The free webinars are going very well. I’m planning some new ones for April and May, so stay tuned for those. They should be posted in late February.

We’re offering tool-neutral free webinars to give back a little to the community. Expect topics that may not have much to do with our products at all but should forward your knowledge of the field.

Because these are recorded, they are more available for all time zones. So now you have no excuse!

As always, feel free to send me topics you’d like to know more about and I’ll see what I can do.

Personal notes

I just received word that I’m been accepted as an STC Associate Fellow! I’m delighted.

I knew I was nominated but working for a vendor might have changed things. Most of what I’ve done in the field has been teach and support tech comm in every place I could, which is part of why MadCap hired me, but… It could have been an issue.

This feels really good. I need a new dress.

Too much to do this week

I need to record more short demos this week and other stuff, so that’s all the time I’ve got right now.

Quickly

Posted in MadCap, MadCap software, Tech Comm, technical writer, technical writing, webinars with tags , , , , , on January 9, 2009 by Mike

I’ll post a longer blog entry about stuff in general later this weekend, I’m sure, but while I’m thinking about this, I wanted to post.

We’ve added a new webinar. It’s not listed on our website yet, but it will be in the next day or 2.

Planning Topic-based Authoring: Working in a Use Case or Scenario-based Environment

Date: April 9, 2009 9am (Pacific time)

https://www1.gotomeeting.com/register/887293192

In this tools-independent webinar, learn how to identify topics and plan projects in a Use Case or Scenario-based development environment.

Presenter: John Hedtke, JVH Communications

This webinar is a direct result of people asking for it. We have done a webinar about what Topic-based authoring is in the past. And we get a lot of follow-up questions about the specifics of how to plan these projects. I thought another webinar about this exact topic would be very helpful.

End of the quarter blues

Posted in Flare, MadCap, Madcap flare, MadCap software, Personal, Tech Comm, technical writer, technical writing with tags , , , , , , , , on December 13, 2008 by Mike

I seem to like blogging on Saturday morning, when the animals and Current Husband are sleeping, so I thought I’d post.

The free webinars are filling up nicely. We have the info posted on our website now, so you can go to http://www.madcapsoftware.com/demos/webinars.aspx and sign up there as well, if you like.

We use GoToWebinar and are probably not recording these. I know the time is a problem for people in Asia and that part of the world. If that’s you, send me an email and tell me the names of the webinars you’d like a replay of and I can schedule those just for you all. 6pm for me is about 9am for you all – it’s doable.

And remember, if you want to present a topic, contact me and let’s talk about it. It’s a good line item on your resume and gets your name out. In this economy, anything you can do to stand out is a good thing.

Are you Certified MAD?

Another thing you can do to stand out is be certified, Certified MAD, that is. For $149, a short test, and a small project, you can be Certified MAD in Flare. That lets you use the Certified MAD for Flare logo on your resume, blog, website and other places. Potential employers or clients can call and verify your certification with us.

I like this program a lot. It shows you know what you’re talking about and it’s reasonably priced. I’ve seen these programs before and they were always a lot of money – $1500 or more. We priced this one low because we want to make it affordable for people. It’s a win all the way.

To find out more or to sign up, go to http://madcapsoftware.com/training/certification/.

Want to teach MadCap products?

I’ve been teaching part time for 10 or 11 years. I love teaching because it lets me know I’m doing good things to help people. I’m giving back to the community I love, training people in something I’m passionate about. In a few cases, I’ve been part of changing people’s lives by helping them get the background they needed to start a new career. That’s exciting.

So with that in mind, I’m thinking about starting a program to make our products very available to programs offering Tech Comm classes. If you teach for a program or coordinate a Technical Communication program, contact me at sburton(at)madcapsoftware.com. I’d like to bounce some ideas off you to see if these would work and find out what else you might need.

Finals, finals, everywhere

My students took their finals this week. That means this weekend is one long grading binge until we’re done. Today is grading and tomorrow is putting together the grades and then electronically submitting them.

Bonni isn’t as good in Excel as I am, so I get to put together the grades and submit them. And Sunday is her birthday, so it seems mean to lock her up with a spreadsheet as her birthday gift. Happy Birthday, here’s a spreadsheet.

Vacation, all I ever wanted

I’m taking 2 weeks off around Christmas. I’m cleaning out the garage, my home office, and probably helping a friend who is retiring clean out his office. It’s going to be a cleaning frenzy.

I typically use the last week of the year to clean out the junk and give it away, usually to Goodwill. This year, I’m trying something different.

There is a movement called “Free-cycling”. It’s based around the idea that the more stuff we can keep out of the landfills, the better. So local groups have email lists where you can post what you have to give away or what you are looking for. People respond if they need what you have or they have what you need.

I’ve been watching my local list (found on Yahoo) and I think I’ll be giving away a lot of stuff. I’ve not cleaned the garage in about 5 years, so there’s a lot of stuff that’s perfectly fine, I just don’t want it any more.

In these economic times, this seems a good way to pass on some Good in the world. The stuff will go to people who actually want it for the cost of gas to come get it.

Time to start my day

OK – it’s time to start looking at finals. I can’t put it off any longer. I have piles of sleeping dogs on the floor in my home office, Current Husband sleeping in the next room, I’ve read the ‘Net, posted to my blog, answered emails.

Short of starting laundry, I have no excuse left.

Goings on at MadCap Software

Posted in Blaze, Flare, MadCap, MadCap Blaze, Madcap flare, MadCap software, Tech Comm, technical writing with tags , , , , , , , , , , on December 4, 2008 by Mike

Mike and I are finally home from traveling. Fall is a travel time, with shows all over the place. But we’re both home until probably late March, which is good for our families.

Since we’re home, we have time finally to do things. One of the things I remember from the recession of 2001/02 was that training budgets were cut right out. But training needs remain.

It’s important to stay current, to know what the hot topics in our field are, and what’s coming. If you’re looking for work, it may be even more important to know about the new stuff.

Free webinars

Toward that end, we’ve created a series of free webinars. [Updated: We have VoIP for the webinars now so you don’t have to make a phone call!!!]

Almost all of these webinars are tools independent. You’re not going to get a sales pitch about MadCap products. You’ll get good information about topics that further your knowledge or show you Best Practices, regardless of the tools you’re currently using.

The tools-specific webinar is clearly identified in the title. It won’t be a sales pitch, though. It’s Mike showing you really advanced stuff that probably even I don’t know. But I’m going to learn from the master!

When you click a link below, you will see more information about that specific topic and a sign up form.

Topic Based-authoring: Doing more with less

15 January 2009 9am Pacific

https://www1.gotomeeting.com/register/961665594

In this tool-independent webinar, you learn about topic-based authoring and how it can help you.

Advanced Publishing Techniques in Flare V4 or Blaze V1

29 January 2009 9am Pacific

https://www1.gotomeeting.com/register/812049597

This webinar focuses on producing high quality, high value documents for your customers using Flare V4 or Blaze V1. Learn ways to efficiently assemble and deliver your content.

DITA 101 — Why the Buzz?

5 February 2009 9am Pacific

https://www1.gotomeeting.com/register/598015341

In this tool-independent webinar, Sarah O’Keefe discusses DITA concepts, the business case, and typical scenarios where DITA is used to evaluate whether DITA makes sense for you.

Moving to Topic-based Authoring: Making the Business Case

12 February 2009 9am Pacific

https://www1.gotomeeting.com/register/706899386

In this tool-independent webinar, Bonni Graham explains how to make the business case for topic-based authoring to your management. You know the savings, now you can show your boss!

Planning for Content Reuse: Best Practices for Legacy and New Content

24 February 9am Pacific

https://www1.gotomeeting.com/register/647207434

In this tool-independent webinar, Eddie VanArsdall discusses Best Practices when planning the move to topic-based authoring.

Can your HAT be a Content Management System?

12 March 9am Pacific

https://www1.gotomeeting.com/register/187845873

In this tool-independent webinar, Neil Perlin discusses how you might use the hidden features in your existing HAT tools as a Content Management System.

I hope you’ll come play with us

I really hope to see you on one or more of these. I’m doing support Chat for almost all of them so I’ll see you in the chat if you’re there.

If you have other ideas for webinars, contact me and I’ll see if I can’t add them to the line up. If you would like to present one, contact me and let’s talk your idea through.

Feel free to spread the word.

See you soon!